A fundamental principle in agile project development is the involvement of diverse actors in the development and change process. It is therefore important at the outset to analyse which actors are relevant for the process. The five-step approach presented below is a tried-and-tested way to perform this analysis and, while it does not replace existing methods used in development organisations (e.g. GIZ’s Capacity WORKS), it can provide inspiration or be aligned with your organisation’s existing process management methods.
Stage 1: Identify actors
Identify all actors and visually map them. Which actors have the power of veto and which are primary, secondary or intermediary actors?
Stage 2: Map the actors
What is the nature of the relationships between the actors? Are there trans parent and accountable relationships in place that need to be maintained? Are there opportunities for ensuring greater transparency in the system? What role does each individual actor play along the trajectory of change? Who loses and who gains power? Who is involved? With whom? How? It may be helpful to depict the actual and the target situations side by side in order to clearly visualise the transformation process.
Stage 3: Classify and rank the actors
Once all the actors and their roles in the change process have been identified, they should be ranked. This makes it possible to prioritise certain actors in the project (possibly in different project phases), to derive tactics and to define the resulting digital solutions (content-related project strategy). It also provides a basis for the context analysis and choosing the appropriate digital tools.